KLIKBoks HUB (KB1200) Firmware Update

The KB1200 may be updated from time to time with new firmware, adding features and improving performance. It is important to note that firmware updates are not pushed to the KB1200 without user intervention. Best practice dictates that system administrators will check periodically for available updates, then push those updates after testing. The following procedure assumes that the user will follow this process and test the new firmware before deploying to a larger number of devices.

Note: This procedure is for standard maintenance updates. A core update requires a different procedure outlined here.

Checking for a Firmware Update

The current firmware version is always displayed on the standby screen, near the bottom. To check for a more recent firmware version the user must access the Settings panel through the Daisy on-screen menu.

Preparing for a Firmware Update

1. Connect the KB1200 (HUB) to a suitable display and ensure that it is connected to the Internet.
2. Back up any screen shots, recordings and annotations that may be stored on the device.
3. Take note of any configuration options such as device name, password, Hotspot status and other settings that may need to be reselected.

Start the Firmware Update

To access the Settings panel, select the Settings icon from the Daisy on-screen menu. If a password restriction has been applied you will require that password to access the Settings panel.

On the General Tab, note the current Software version installed. If a later version is available, it will be indicated to the right in Blue.

To initiate a firmware update, click on the Update message shown in Blue.

Confirm that the APK Download process has started. The progress bar will show the download in process.

Once the new firmware has been downloaded  you will be prompted to accept the installation of the update. Click Install to start the installation.

Allow the installation to proceed.

The updated firmware is installed and you may click Done to complete the process.

Note that you will be required to update any settings and option selections made prior to the firmware update.

In rare instances, a manual firmware update may be recommended by KLIK Technical Support. Contact support by clicking here.